Frequently Asked Questions
Everything you need to know about our clean beauty essentials.
Are Arata products suitable for all skin and hair types?
Yes, our products are formulated with plant-based ingredients designed to be gentle yet effective for all skin and hair types, including sensitive skin.
Do your products contain any harmful chemicals?
Absolutely not. We pride ourselves on being 100% nature-derived and vegan. Our products are free from sulfates, parabens, phthalates, silicones, and synthetic dyes.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What is your return policy?
We offer a 15-day return policy for unused and unopened products. If you receive a damaged item, please contact our support team within 48 hours for a replacement.
Is Arata a cruelty-free brand?
Yes, we are PETA-certified cruelty-free. We do not test our products or ingredients on animals at any stage of production.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on delivery is also available for most locations.